Thank you for choosing Green Hills Guitar Studio. We are excited to begin working with you. We hope you will find our policies simple and straightforward, but please ask if you have any questions!

SCHEDULING: Your lessons’ days, times, and makeups are scheduled directly with your designated instructor. Green Hills Guitar Studio is unique in that we provide lessons by high-quality, experienced, and professional musicians.

When you have a scheduled lesson time, instructors are committed to you and that time on a weekly basis. As a professional musician, your instructor also maintains a schedule of rehearsals, performances, recording sessions, and writing appointments. For these reasons, instructors make their schedules at least a month in advance.

You and your instructor can move your lesson’s day and time to accommodate any scheduling changes you may have. For you to progress, it is essential to maintain a consistent schedule.

PAYMENT: All students are required to sign up for an account and a subscription payment plan on our website prior to beginning lessons. Charges occur every 4 weeks. Information about your subscription and upcoming payments can be viewed in your account. 

CANCELLATIONS: Credits will not be issued for any lessons missed or canceled by the student.
Lessons canceled with 48-hour notice are eligible to be rescheduled to a later date. If a rescheduled lesson is not completed within 60 days of the original date, the student forfeits the lesson and payment.

Makeup lessons cannot be taken in place of regularly scheduled lessons. 

Lessons missed or canceled without 48-hour notice are to be paid in full and are not eligible to be made up. Your instructor will consider an exception in the event of an emergency or illness.

If an instructor cancels a regularly scheduled lesson and cannot schedule a makeup, a credit will be applied to your next subscription payment.

DISCONTINUATION OF LESSONS:  We require a 30-day notification for discontinuation of lessons. Once we have received your notice, we will review your billing history and schedule final payment(s) for the remaining balance due on your account. If you decide to quit and not fulfill the last month, you are still responsible for the final month’s payment. To request the cancellation of your lessons, please complete our cancellation request form, HERE.

SUMMER SCHEDULING: We encourage students to continue their lessons through the summer. Students have more time in the summer and can make substantial progress in a short amount of time. We also encourage students to sign up for one or more of our summer music camps. Please note that students who discontinue for the summer do forfeit their time slot and are not guaranteed the same time slot the following school year.

Thanks! We look forward to beginning a musical journey with you. Please feel free to contact us with any questions at (615) 397-1565 or info@greenhillsguitarstudio.com.